About Us

Company profile – Australia

PostNet Australia Pty Ltd was incorporated on 15 May 2007 and acquired the exclusive rights to franchise PostNet business for the Australian market. Currently, we have locations at Melbourne, Perth, Adelaide,  Brisbane and Sydney, and PostNet's goal is to have 100 franchises in the next 7 years.

PostNet centres offer Digital Services such as graphic design, computer time rentals, scanning services and have the ability to receive and output files in a variety of formats. They also offer Copying & Printing Services including digital black & white and colour copies, complete business printing services, document finishing services and much more. PostNet's Packing & Shipping Services include Startrack, DHL, FedEx and other Postal Services providing freedom of choice and a wide range of service options including custom packaging and supplies. (Overnight air express and ground shipping – Domestic and International.) And, to add even more convenience, PostNet offers a host of Business and Grow including private mailbox rentals, passport photos, facsimile services, signs & banners, office products & supplies and international money transfers.

So many services, one stop solutions provider, that's PostNet!

Robin Lau

President and Chief Executive Officer of PostNet Australia Pty. Ltd.

Robin Lau has been President and Chief Executive Officer of PostNet Australia Pty. Ltd. since May 2007. Robin role is responsible for the franchise recruitment and development, finance and various aspects of PostNet Franchise business.

Robin Lau has previously held Senior Management roles for over more than 30 years of work experiences in Sales & Marketing; Operations & Manufacturing; Business Strategy & Corporate Development; Business & Products Development; and Financial Management.

In recognition of his business achievements, Robin was awarded the Entrepreneurship Excellence Award in July 1993 and the US-ASIAN Management Award in March 1995. Robin was appointed as the Honorary Consul General, Republic of Lithuania since April 2000 to develop trade and investment, training, technology transfer and business ventures.

He is also appointed as the Justice Of The Peace for the State of New South Wales since September 2009.

Our Vision

Excellence in customer services as a one-stop solutions provider.

Our Mission

To be the premier world-class business solutions provider with value-added products and services through continuous innovations.

Our Philosophy

Everyday we have to be better than yesterday.

Founders Steve Greenbaum and Brian Spindel entered the postal and business centre industry in 1983 and are actively involved in the day-to-day management of the company. After developing more than 450 Independent mail and parcel centers in the United States, Canada, Puerto Rico and Guam. Greenbaum and Spindel decided to start franchising to support their vision of building a global network. PostNet's franchise program was launched in July of 1993 and has grown to over 750 franchises worldwide.

Steve J. Greenbaum

Chief Executive Officer

Steve has been PostNet International's Chief Executive Officer since PostNet International was formed in 1992.

In March 1997, Steve was elected to the Board of Directors of the International Franchise Association (IFA) and in February 2003, earned his Certified Franchise Executive designation from the IFA's educational foundation. Steve served as Chairman of the International Franchise Association (IFA) in February 2008.

Brian E. Spindel

President and Chief Operating Officer

Brian has been PostNet International's President and Chief Operating Officer since early in 2008 and has served in the capacity of Executive Vice President since PostNet International was formed in October 1992. He became PostNet's Secretary and Treasurer in September 1999. In March 1997, Brian earned his Certified Franchise Executive designation from the IFA's educational foundation.

Brian is also active in the IFA and was also the past Chairman of the Information Technology Committee and serves on the Educational Foundation's Board of Trustees.

PostNet Facts:

  • Over 750 Franchises Worldwide
  • In Industry Since 1983 / Franchising Since 1992
  • High Demand Products/Services Established, Proven System
  • Consistently Top Ranked Franchise Company

My recipe for success starts with my PostNet Neighborhood Business Center. They Design my menus, Print doorhangers and flyers, and help me Market my business so that my community is always hungry for me.

PostNet understands the pulse of our business. They print our office materials like prescription pads, patient forms and stationery, Design our marketing collateral and Mail our confidential patient files.


What we do?

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Corporate ID/Logos

Our services include design of business cards, letterhead and stationery, brochures, flyers, resumes, newsletters and other materials. Advanced services include logo recreation, illustration and photo manipulation. Most graphics orders can be completed in 24-48 hours. At PostNet we can design your Corporate Identity and collateral materials, including but not limited to; logo, letterhead, envelopes, business cards, brochures, posters, ads and more.

Brochures & Newsletters

Want to promote your product or service? PostNet can help by designing high quality brochures and newsletters in a variety of formats and printing options. From simple one sided documents to creative brochures with variable options, PostNet can design business communications tools that work for you.

Ads & Mailers

Ads and direct mailers are an excellent way to promote your business. PostNet’s professional graphic design staff can give you a polished, professional image to promote the perfect message. Let us design your next advertising campaign or mailer geared to get the attention of your desired audience and leave them with a reason to contact you.

PostNet is an authorized outlet for Startrack, DHL, TNT, FedEX.What does this mean to you? Freedom of choice, better overall value and the ability to select shipping products and services based on delivery times, insurance options and cost. PostNet can handle all of your shipping needs and with PostNet's multiple carrier advantage, your packages can be shipped time and date definite guaranteed! All ground and air services include tracking at no additional fee in just a few clicks!

Ground Shipping

PostNet provides competitively priced ground shipping options for all major shipping companies including e-Go and Fastway.

Air Shipping

PostNet provides competitively priced air shipping options for all major shipping companies including Startrack, DHL, FedEx.

Sea Shipping

PostNet provides competitively priced sea shipping options to anywhere around the world.

Get Quote & Book Online

office supplies Do you regularly need general office supplies but don't want to have to go to the big box retailers for just a few items? Your neighbourhood PostNet centre carries all of the essential office supplies you need plus a few others you might not have considered. Relax with PostNet in the neighbourhood, there's no need to run all over town.

office supplies

Take Advantage of PostNet's Host Of Mailing Services

Why stand in line at the Post Office when you can get so much more done at PostNet? We offer a host of mailing services from stamps and basic metering to Express Post -- all in a warm and friendly environment with helpful service from PostNet team members.

Postage Stamps

For your convenience, PostNet carries a variety of popular stamps in books and rolls.

Postage Services

PostNet offers Express Post, International and Registered Mail to street addresses and PO Boxes. Across the country or around the world, we got it all!

Bulk Mail Services

Many PostNet locations are equipped to handle the mailing of thousands of newsletters, brochures, postcards or other important communications. When you use PostNet's bulk mail services you can save as much as 30% on postage costs!


Do you have a complex or difficult logistics problem? Because of PostNet’s national network of locations and our diverse portfolio of shipping companies, PostNet is well equipped to help you solve the most challenging shipping jobs.

PostNet makes it easy for your small business to get online and get found by customers! We now offer:
  • Professional website design
  • Domain registration and hosting
  • Mobile and ecommerce websites
  • SEO, social media and email marketing tools

All of our small-business website packages include a content-management system so that you can make basic changes, as well as monthly maintenance for bigger changes. You’ll also get domain-based email addresses and easy-to-use email marketing tools.

  • Standard Package

    • 3 Pages
    • 150 Email Marketing Contacts
    • 50Domain-Based Email Accounts
    • 1 Hour Maintenance Per month
    • Google Maps & Analytics Integration
    • Social Networking Integration
    • Responsive to Mobile devices

  • Advanced Package

    • 5 Pages
    • 250 Email Marketing Contacts
    • 100Domain-Based Email Accounts
    • 1 Hour Maintenance Per month
    • Google Maps & Analytics Integration
    • Social Networking Integration
    • Responsive to Mobile devices

  • Premium Package

    • 10 Pages
    • 500 Email Marketing Contacts
    • 200Domain-Based Email Accounts
    • 1.5 Hour Maintenance Per month
    • Google Maps & Analytics Integration
    • Social Networking Integration
    • Responsive to Mobile devices


What if I already have a website?

If you have an existing site you’d like to update, we can help you transfer your content and domain registration

How much will my website cost?

At PostNet, we work with you to develop a customized solution that fits your small-business budget. While the price will vary based on the options you choose, our packages start at $45.00/month.

How long does it take to create my website?

If you already have the images and text for your site, we can have it up in as little as 30 days.

Do I really need a website?

These days, having a website is vital to attracting new customers. People expect to be able to find and research local businesses online, and you need to be where they’re looking for you.


Speak with one of our representatives today! 0415 189 593 / 0490 338 427

The growing popularity of people working from home and home-based businesses has created an even greater demand for PostNet's products and services.

PostNet offers an array of high demand services and products-tailored to meet the needs of small business owners and today's busy consumer. We like to think of PostNet as an entrepreneur's store-helping the small office, home office and small business owners get what they need, when they need it. At the same time, PostNet caters to the general consumer, offering a host of products and services to help them complete their personal business needs quickly and efficiently.

Why Choose PostNet?

At PostNet, we realise you have many choices when considering business ownership, especially when it comes to franchise opportunities. Find out what makes PostNet different or better than our competition.


As a global network of locally owned and operated, full-service Neighbourhood Business Centres, PostNet has become a trusted neighbourhood resource for helping individuals and businesses succeed - a proven partner in helping customers successfully complete their daily printing, copying and shipping projects. Unlike a traditional mail franchise or printing franchise, PostNet takes the ordinary project, adds creative support, and makes it extraordinary.

  • Unique Service/Retail Concept
  • B2B/Consumer Friendly
  • Modern Store Design
  • Multi-Carrier (Startrack, DHL, FedEx)
  • Trusted Neighbourhood Resource
  • Time-tested Business Model

PostNet A Unique Franchise Opportunity

How to start a franchise with PostNet

The Undercover Boss

After developing hundreds of independent mail and parcel centers from 1983 to 1991, PostNet founders Steve Greenbaum and Brian Spindel launched the PostNet business service franchise in July of 1993 and have never looked back. The key differentiators between PostNet and other shipping franchise, copy franchise and print franchise competitors is the strength and diversification of our business model and our commitment to an open and inclusive culture and franchisee involvement in all aspects of the organisation.

  • Founder-Owned/Operated
  • Over 27 years industry experience
  • Over 750 Locations Worldwide
  • World Class Training/Support
  • Industry Leading Technology
  • Recognised Leaders in Franchise Community
PostNet International

Regardless of your background or experience, PostNet provides the training and support you will need to successfully operate your PostNet business services franchise. Our system ensures that you will start-up properly, transition quickly into effective day-to-day management and operations and ultimately learn how to focus on increasing sales and improving profitability as your business grows.

  • Financial/Business Planning
  • Site Selection/Lease Negotiation
  • Store Design/Installation
  • Comprehensive Training Program
  • Marketing/Advertising Support
  • Ongoing Business Support
PostNet International Employees

PostNet Business Centres are typically located where small business people and busy consumers live and work. Successful PostNet Business centres can be found in smaller rural markets up to major metropolitan cities depending upon a variety of contributing factors.

  • Outstanding opportunities available in all major markets
  • Every franchisee receives a protected territory
  • No territory limitations on marketing to customers
  • Area Representative agreements available

PostNet Franchises Available

Single Unit Franchise

PostNet's Single Unit Franchise licence grants an individual or entity the right to own and operate an individual PostNet Business Centre in an approved business location.

Area Representative

PostNet's Area Representative licence grants an individual or entity the right to assist PostNet Australia in developing a specific exclusive territory. This includes support in recruiting new franchisees, securing new locations, coordinating the store development process and providing local training and pre-opening support to new franchisees. Whether you are interested in developing a Single Unit store, Multiple stores, an Entire Territory, we have the right opportunity for you.

PostNet offers a unique combination of high-demand mailing & shipping, as well as document services and finishing. Some of the points of differentiation that favor PostNet are
  • PostNet Business Centers are located closer to where customers live and work on the interior of neighbourhoods and in convenient retail locations.
  • PostNet's franchisee owner operators allow for higher level of service and convenience for customers.
  • PostNet offers a multi-carrier selection. FedEx DHL and Startrack authorised ship centre. In essence, PostNet services customers that are loyal to all four of the major brands and offers a complete line of postal services. PostNet is supported on the FedEx DHL and Startrack locator systems and these companies send their customers to PostNet Centres. Being a multi-carrier allows PostNet to offer a more diverse offering and with our complete business services offering, PostNet is the complete package one-stop centre for small business and has a higher level of service business.
  • PostNet's store design, proprietary signage, and merchandising sets us apart by creating a bright, professional, and user-friendly environment that is engineered to be both efficient and effective in delivering a great shopping experience for PostNet customers.
There is a competitive market for PostNet's products and services because the market is huge. The overall market for shipping and mailing services is over $170 billion dollars strong and the growing documents services market represents another $100 billion dollars. With PostNet's store design, programs and services, along with the best franchisees in the business, PostNet competes very well in the marketplace. PostNet serves the fastest growing segment of business today; the small and micro businesses including Small Office Home Office (SOHO) workers, home based businesses, retail and service businesses, and road warriors (traveling business people).
  • PostNet is a retail and service business, and as such we are looking for people with outgoing personalities that would do an excellent job of representing the brand and their business to the public.
  • On a financial level, a potential PostNet franchisee must have a net worth of at least $300,000.00 and be (or be able to become) liquid for a minimum of $150,000.00. If a prospective franchisee meets these qualifications along with having a good credit score and history

Yes. PostNet has long term relationships and national contracts with all four major carriers (FedEx, DHL and Startrack) that provide various benefits, significant discounts on ground and air services. These relationships allow the carriers to use PostNet's prime retail locations as a delivery system for their services and products to the public and it also allows PostNet franchisees to profit and benefit from offering "Fortune 100" company services through their locations.

PostNet's marketing programs include:
  • Local programs, which the franchisees utilize to build and develop awareness and loyalty with current customer base.
  • Regional and cooperative advertising, where PostNet franchisees get together with other franchisees and leverage their strength in numbers.
  • National programs that are conducted by the PostNet National Advertisement Fund.

Also, PostNet is the only company in the industry that offers a first-year managed marketing program that includes both consumer advertising and business-to-business advertising to help develop an initial customer base and momentum for the growth of the business.

The Financials

The PostNet investment is made up of three primary components:
  • The franchise fee, which covers all of the initial assistance for store opening along with the training, education, franchise support and rights to use the brand over the 10-year term of the franchise agreement. The franchise fee is $48,000. Unlike other competitors, PostNet's franchise fee is inclusive, therefore there are no other significant tuitions, construction management or other fees that are added on top of the franchise fee.
  • The PostNet Centre Development fee. This fee covers the store Fitouts, initial inventory supplies, fixtures and other items necessary to get the store up and running. PostNet's Centre Development package fee is $100,000 to $150,000 ( depends on location and size).
  • The operating, working and start-up capital. This amount is approximately $60,000 and would cover costs like initial advertising, monies available to the owner operator to cover the negative cash flow during the start-up period.
Choosing the franchise opportunity that best suits your personality and skills is critical. For a franchisor, there's nothing more important than bringing the right franchisees into the system. PostNet's exploration process has been engineered to provide you with all of the information you'll need to make an informed business decision about becoming a PostNet franchisee.

The exploration process takes about 45 days to complete.

Big Picture
Franchisees take a self-guided tour that will provide an overview of a PostNet franchise from 10,000 metres.
This step gives franchisees more information about PostNet's strategic direction, the overall printing and shipping industry, a PostNet owner's role and opportunities for growth.
Peace of Mind
This step of our exploration process provides an overview of the PostNet Franchise Disclosure Document (FDD) and offers tips on contacting current franchisees for additional information on what it's like to be a PostNet franchisee.
Open for Business
In this step of the exploration process, we cover the assistance PostNet provides franchisees prior to opening their doors for business, including business planning and financing, location search and lease negotiation, design and installation of store fixtures, initial training and store staffing.
Growing the Business
This segment of the exploration process highlights PostNet's program for marketing and advertising your PostNet store and services.
System for Success
PostNet will discuss with the franchisee proven support, technology, ongoing training and the support departments within PostNet headquarter.
Commencement Day
This is the culmination of the exploration process. Franchisees visit PostNet Australia headquarter for one day in Sydney, NSW and meet with the Company Director and all of the members of the PostNet team. At the end of the visit, we will make the final determination to offer you your own PostNet franchise.
PostNet Australia